These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Mandrake Bioworks Private Limited ("Mandrake," "we," "us," or "our"), a company registered under the laws of India with its registered office at Indiranagar, Karnataka, India.
By accessing or using our website (mandrakebio.com) and web application (collectively, the "Services"), you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.
If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" and "your" will refer to that organization.
You agree to comply with all applicable laws and regulations in your use of the Services, including but not limited to data protection laws, intellectual property laws, and export control regulations.
To access certain features of our Services, you must create an account by providing accurate, current, and complete information. You agree to update your information promptly to maintain its accuracy.
You are responsible for:
We reserve the right to suspend or terminate accounts that:
Mandrake provides a cloud-based platform for biotechnology data analysis, including but not limited to:
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We will make reasonable efforts to notify users of significant changes.
While we strive for maximum uptime, we do not guarantee uninterrupted or error-free operation of the Services. Scheduled maintenance and updates may temporarily affect availability.
You retain all ownership rights to the data you upload to our Services ("User Data"). By uploading User Data, you grant us a limited, non-exclusive license to process, analyze, and store your data solely for the purpose of providing the Services.
User Data may include:
You represent and warrant that:
We process your User Data using:
All rights, title, and interest in and to the Services, including but not limited to software, algorithms, user interface, designs, and documentation, are and remain the exclusive property of Mandrake or our licensors.
Subject to compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business or research purposes.
Any suggestions, feedback, or recommendations you provide regarding the Services may be used by us without obligation to you.
The Services may include third-party software or services subject to their own license terms. You agree to comply with all applicable third-party terms when using such components.
You agree not to:
Users must ensure that all research conducted using our Services complies with:
Our Services are offered under various subscription plans. By selecting a plan, you agree to pay the applicable fees as described on our website.
Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan.
Refunds are provided only in accordance with our refund policy. Generally, subscription fees are non-refundable except as required by law.
We reserve the right to modify our pricing with 30 days' notice for existing subscribers.
Both parties acknowledge that they may have access to confidential information of the other party. Each party agrees to:
Confidentiality obligations do not apply to information that:
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that:
Unless explicitly stated otherwise, our Services are intended for research use only and not for clinical diagnosis or treatment decisions.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MANDRAKE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL.
Our total liability for any claims under these Terms shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim.
You agree to indemnify, defend, and hold harmless Mandrake, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:
We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
You are responsible for:
In the event of a data breach affecting your User Data, we will notify you in accordance with applicable law.
Our Services integrate with third-party APIs for enhanced analysis capabilities. We are not responsible for:
Our Services may contain links to third-party websites. We are not responsible for the content or practices of these external sites.
These Terms remain in effect until terminated by either party.
You may terminate your account at any time by:
We may terminate or suspend your account immediately if you breach these Terms or engage in conduct that we determine is harmful to our Services or other users.
Upon termination:
These Terms are governed by the laws of India, without regard to conflict of law principles.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Karnataka, India.
At our option, disputes may be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 2015 of India.
Nothing in these Terms prevents either party from seeking injunctive relief in courts of competent jurisdiction.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Mandrake regarding the Services.
We may modify these Terms at any time. Material changes will be notified via email or through the Services. Continued use after changes constitutes acceptance.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full effect.
No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.
You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.
Neither party shall be liable for delays or failures in performance resulting from causes beyond their reasonable control.
All notices under these Terms shall be delivered:
You agree to comply with all applicable export and re-export control laws and regulations, including those of India and other relevant jurisdictions.
For questions about these Terms of Service, please contact us:
Mandrake Bioworks Private Limited
Indiranagar
Karnataka, India
Email: support@mandrakebio.com
Website: mandrakebio.com
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
